The VeriFacts VQ Program provides independent, third-party verification of repair quality using VeriFacts patented technology for unbiased, consistent measurement and reporting.
Your VeriFacts VQ shop has made a commitment to service excellence and continuous improvement process to be independently measured and audited by VeriFacts industry experts, including:
- On-site confirmation of essential information, tools and technology
- On-site observation of technician repair skills, methodologies, and overall quality processes
- Continuing, unannounced quality audits and individualized skills assessment and scoring Consumer and future buyers