Exposing Excellence In Collision Repair
2020 VeriFacts Symposium Schedule


2020 VeriFacts Symposium Schedule/Agenda

Day 1 – Thursday, FEBRUARY 20th

Check-In Desk / Ballroom Foyer
Must Wear Badge to enter Symposium General Sessions
10:00am – 12:00pm

Exhibitor Informational Sessions
9:00am:  Spanesi Americas – Salon D
10:00am:  VSG (Vehicle Service Group) – Salon D
11:00am:  Mitchell – Salon D

9:00am:  Polyvance  – Salon C
10:00am:  Robaina Direct – Salon C
11:00am:  Auto Techcelerators – Salon C



Welcome / Housekeeping

  • George Avery, Symposium Emcee, CEO, Avery Consulting

Opening:  Sailing Safely

  • Farzam Afshar, CEO, VeriFacts Automotive

Integrity / Who Wants to Play Russian Roulette

  • Dan Dutra, Owner, SIG’s Body Shops
  • Burl Richards, Owner, Burl’s Collision Center

You May See Me Struggle, but You’ll Never See Me Quit

  • Chris Maimone, Board of Directors & Acquisitions, Crown City Tire Auto Care

Around the World in 45 Minutes

  • Jason Moseley, CEO, IBIS Worldwide

 How to Deal with Dealerships

  • Moderator: Bob Kirstiuk, Founder & CEO, First Parts Group / Advantage Parts Solutions and Owner, Fix Auto UK (110 Franchisees / 6 Corporate Owned Body Shops)
  • Panelist: Ted Stein, Fixed Operations Director, SoCal Penske Dealer Group
  • Panelist: Shawn Griffin, National Collision Director, Asbury Automotive Management  
  • Panelist: Steve Dougherty,  Mercedes Collision  Manager (retired), Caliber Collision Fletcher Jones

The Journey of ADAS from Factory to Repair

  • David DeBoer, CEO, Burke Porter Group

6:30pm – 9:00pm:  RECEPTION – Ballroom Foyer

Day 2 – Friday, FEBRUARY 21st

6:30 – 8:00 breakfast



Welcome Back

  • George Avery, Symposium Emcee, CEO, Avery Consulting

Realities of Current and Future ADAS Technology

  • Moderator: Greg Potter, Chief Technology Officer, Equipment & Tool Institute
  • Panelist: Jake Rodenroth, Director of Client Services, asTech
  • Panelist: Bob Augustine, VP Business Development, Opus IVS

OEM Segment

  • Introductions by: Mike Miller, AMAM, Vice President, OEM Services, VeriFacts Automotive

What’s Been Learned and the Year Ahead for Subaru

  • John Lancaster, National Wholesale Parts Manager, Subaru of America

Providing Quality & Safe Repairs for Ford & Lincoln Owners

  • Dean Bruce, Collision Marketing Manager, Ford Motor Company

Overview of VeriFacts Automotive Technology

  • Cindy Granse, Vice President, Information Technology & Support, VeriFacts Automotive

Beyond Consolidation:  Why Investors are Interested in Collision

  • Rex Green, Managing Director Global Co-Head Automotive Aftermarket Investment Banking, Jefferies, LLC

Exonomics and Exponential Business Models

  • Amin Toufani, CEO, T Lab and Chair for Finance & Economics, Singularity University


Consumer Viewpoints

  • George Avery interviews:
  • Patrick Dorais, Chief of the Bureau of Automotive Repair (BAR), State of California

Insurance Industry Headwinds

  • George Avery interviews:
  • Mystery Guest

Empowering Technicians to Peak Performance

  • Chris Ollila, Director of Coaching & Account Manager, VeriFacts Automotive

VeriFacts March Taylor & ACE Awards

  • William Romaniello, III, VP Operations & Education, VeriFacts Automotive
  • Chris Ollila, Director of Coaching & Account Manager, VeriFacts Automotive

Keynote Speaker:

GM Global Strategy on the Future of Collision Repair

  • David Bakos, Executive Director, Global Aftersales Engineering & Service Operations, General Motors


  • Farzam Afshar, CEO, VeriFacts Automotive

6:00pm:  Safe Sailing